Please describe the maintenance concern in as much detail as possible so Physical Plant staff can locate the problem and determine what needs to be repaired.
Include:
The specific location: Identify where the problem is within your room, suite, or common area. For example, the sink in the bathroom or the outlet beside the window.
What is happening: Explain what is broken or not working properly, including any unusual sounds, smells, leaks, or visible damage.
When it happens: Tell us when you first noticed the issue and whether it happens constantly or only at certain times.
You do not need to know the technical name of an item or what is causing the problem. Simply describe what you are experiencing. For example, “The bathroom sink drains very slowly, and water collects in the basin every time we use it” is more helpful than “Sink broken.”
If you are reporting more than one concern, please list each issue separately within your description.
*You may upload a photo or short video to help Physical Plant staff better understand the issue. We especially recommend this if the problem is difficult to describe or if showing it would help clarify your description. Please include a written description even if you upload a photo or video.